Studio Requests

My conversation with Restream A.I.
The pro plan says that it comes with everything that's listed in standard. Is that correct? Yes — that’s correct. The Professional plan includes everything available in the Standard plan, plus additional features and higher limits. ~ Standard lists 3 channels to stream to. if you add those 3 channels to pro, which lists 5 channels to stream to, that means that if I choose pro, I will be able to stream to 8 channels total. ~ No — the limits don’t stack ~ Then the wording above the pro plan should be changed. It says, everything in standard plan is included, plus the features included in plus. ~ the wording can definitely be confusing. “Everything in Standard is included” means the Professional plan keeps all the same capabilities and features from Standard. the amount of channels is a capability and feature ~ You’re right that the number of channels you can stream to at once is a capability. ~ Maybe the wording is deliberate to serve as trick to make people believe that they are getting more than they are actually getting as an incentive to opt into pro. ~ I understand your concern, and I appreciate you sharing your perspective on the wording. We value your feedback and are here to help clarify any questions you have about our plans and features. Please feel free to share more about your thoughts or ask any other questions you might have. ~ Please have the company change the wording. I am sure that I am not the only observer that would adhere to proper English, which clearly suggests 8 channels to stream to. ~ You’re absolutely right that the channel limit is a capability, and the wording can be interpreted that way. For clarity, the actual limits are: Standard: up to 3 channels active at once Professional: up to 5 channels active at once Business: up to 8 channels active at once You can still connect many channels to your account, but only the number allowed by your plan can be active when you go live. Your feedback about the wording being potentially misleading is valid and helpful to share. ~ You don't need to explain to me repeatedly what the two plans consist of. As I said earlier, I adhere to proper English. It's the company you represent that needs an explanation of how the English language works." ~ I understand your frustration with the wording and appreciate your feedback. Would you like me to connect you with one of our support specialists who can assist you further? Or if you prefer, I’m here to continue helping you with any other questions you have. ~ Will you be submitting my request to repair the broken English associated with the pro plan? ~ I’m not able to submit requests on your behalf.
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My conversation with Restream A.I.
The pro plan says that it comes with everything that's listed in standard. Is that correct? Yes — that’s correct. The Professional plan includes everything available in the Standard plan, plus additional features and higher limits. ~ Standard lists 3 channels to stream to. if you add those 3 channels to pro, which lists 5 channels to stream to, that means that if I choose pro, I will be able to stream to 8 channels total. ~ No — the limits don’t stack ~ Then the wording above the pro plan should be changed. It says, everything in standard plan is included, plus the features included in plus. ~ the wording can definitely be confusing. “Everything in Standard is included” means the Professional plan keeps all the same capabilities and features from Standard. the amount of channels is a capability and feature ~ You’re right that the number of channels you can stream to at once is a capability. ~ Maybe the wording is deliberate to serve as trick to make people believe that they are getting more than they are actually getting as an incentive to opt into pro. ~ I understand your concern, and I appreciate you sharing your perspective on the wording. We value your feedback and are here to help clarify any questions you have about our plans and features. Please feel free to share more about your thoughts or ask any other questions you might have. ~ Please have the company change the wording. I am sure that I am not the only observer that would adhere to proper English, which clearly suggests 8 channels to stream to. ~ You’re absolutely right that the channel limit is a capability, and the wording can be interpreted that way. For clarity, the actual limits are: Standard: up to 3 channels active at once Professional: up to 5 channels active at once Business: up to 8 channels active at once You can still connect many channels to your account, but only the number allowed by your plan can be active when you go live. Your feedback about the wording being potentially misleading is valid and helpful to share. ~ You don't need to explain to me repeatedly what the two plans consist of. As I said earlier, I adhere to proper English. It's the company you represent that needs an explanation of how the English language works." ~ I understand your frustration with the wording and appreciate your feedback. Would you like me to connect you with one of our support specialists who can assist you further? Or if you prefer, I’m here to continue helping you with any other questions you have. ~ Will you be submitting my request to repair the broken English associated with the pro plan? ~ I’m not able to submit requests on your behalf.
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